Teach customers once in a format they can revisit whenever they need it. Core and Plus include four customer-training modules; Pro expands to six. Each module is planned for approximately 3–6 minutes and is supported by the demonstrations, screen context or practical visuals needed to remove confusion. One combined chaptered version is also supplied. Our team come to you.
Usually yes, as long as access, privacy, safety, and operational constraints are agreed in advance. The on-day plan should stay low-disruption and realistic.
Because repeatable training assets save manager time, reduce inconsistency, and keep important guidance available long after the shoot day has finished.
Shorter modules almost always perform better. A 15-minute comprehensive video has low completion rates; the same content broken into five 3-minute focused modules has much better engagement and lets customers find exactly what they need. We'll plan the breakdown together.
Yes — the Extra Module modifier covers a refresh shoot of affected scenes only, rather than re-shooting the whole module. For platforms that change frequently, plan a quarterly review of every module so updates happen alongside product roadmap.