Customer Case Study

Package overview

• Pricing from: From £1,585
• Duration: full-day
• Category: Sales Enablement

What's included

• 1080p25 | 16:9 - Customer Case Study
• 1080p25 | 9:16 - Short Form Version
• Music License(s)
• 4K25 | 16:9 - Master Export

Frequently asked questions

Do people need to be comfortable on camera?

They do not need to be polished presenters. A calm setup, a clear conversation path, and good prompting are usually more important than natural camera experience.

Should this feel scripted?

Only where the product is clearly presenter-led. Credibility-led products usually work best when the wording sounds natural and grounded rather than over-scripted.

Can we get shorter cutdowns from the same shoot?

Yes, and that often makes sense, but it should be tied to the right variation so the extra edit time and formatting work are accounted for.

Do you need our customer to be on camera?

Yes — the case study format is built around a customer voice. If your customer can't appear on camera, we can shift to a voiceover-only or written-quote treatment, but the impact lands harder when you see the customer speaking themselves.

Can we capture the customer at their own site?

Yes, and it's strongly preferred. Filming in the customer's environment grounds the story in their world rather than ours, and gives the editor much richer B-roll. We'll arrange logistics and any access requirements during planning.