Customer Testimonial Video
Let a satisfied customer do part of the selling for you. Customer Testimonial Video is built for trade businesses that benefit from local trust, word...
Package overview
- Pricing from: From £1,045
- Duration: half-day
- Category: Trades
What's included
- 1080p25 | 16:9 - Customer Testimonial Video
- 1080p25 | 9:16 - Short Form Version
- Music License(s)
- 4K25 | 16:9 - Master Export
Frequently asked questions
- Do people need to be comfortable on camera?
- They do not need to be polished presenters. A calm setup, a clear conversation path, and good prompting are usually more important than natural camera experience.
- Should this feel scripted?
- Only where the product is clearly presenter-led. Credibility-led products usually work best when the wording sounds natural and grounded rather than over-scripted.
- Can we get shorter cutdowns from the same shoot?
- Yes, and that often makes sense, but it should be tied to the right variation so the extra edit time and formatting work are accounted for.
- Will the customer's home or property be on screen?
- Usually yes — it grounds the testimonial in their actual context, which makes it land harder. We agree what's in shot before filming and keep the camera off anything you'd rather not show.
- Can we use the customer's testimonial across multiple platforms?
- Yes — Plus and Pro deliver vertical and square cuts alongside the landscape master, so the same testimonial works on the website, on Google Business, and across social. We always confirm the customer's consent for the platforms you intend to use.