Guest Experience Video
Show what it feels like to arrive, stay, dine, or celebrate with you. Guest Experience Video is built for hospitality venues that sell the overall...
Package overview
- Pricing from: From £1,245
- Duration: full-day
- Category: Hospitality
What's included
- 1080p25 | 16:9 - Guest Experience Video
- 1080p25 | 9:16 - Short Form Version
- Music License(s)
- 4K25 | 16:9 - Master Export
Frequently asked questions
- Do we need the space or site fully ready before filming?
- The strongest results come when the location is clean, accessible, and visually ready. If that is not possible, the route and expectations should be adjusted before the shoot.
- Can drone footage be included?
- Sometimes, but it should stay a controlled optional add-on subject to permissions, weather, airspace, and whether it genuinely improves the story.
- What is the main business value of this type of video?
- It helps people picture the space or result faster, which can improve enquiry quality and cut down some of the repeated explanation or viewing time.
- Should the video have voiceover or music-only?
- Most guest experience films work best music-led with minimal or no voiceover — the experience is sensory rather than narrative. Add voiceover where there's a specific brand story or seasonal angle that needs spelling out.
- Can we shoot during normal service?
- Yes, with planning. We brief staff in advance, position the operator to be unobtrusive, and choose times when service flow allows. Some venues prefer a closed shoot for full control over the look — both work, the difference is staging vs. authenticity.