Training & Education

Customer Training Video

Customer training filmed as short modules plus one combined chaptered version, so customers are taught once and can revisit it whenever they need.

Good for

  • Clearing up customer confusion

From £1,710 ex VAT

  • Core: £1,710 ex VAT
  • Plus: £2,185 ex VAT
  • Pro: £2,665 ex VAT
Common questions

Everything you might be wondering

Can you film inside a live working environment?

Usually yes, as long as access, privacy, safety, and operational constraints are agreed in advance. The on-day plan should stay low-disruption and realistic.

Why is this valuable beyond the first delivery?

Because repeatable training assets save manager time, reduce inconsistency, and keep important guidance available long after the shoot day has finished.

Should we make a single comprehensive video or shorter modules?

Shorter modules almost always perform better. A 15-minute comprehensive video has low completion rates; the same content broken into five 3-minute focused modules has much better engagement and lets customers find exactly what they need. We'll plan the breakdown together.

Can we keep the videos current as our product changes?

Yes — the Extra Module modifier covers a refresh shoot of affected scenes only, rather than re-shooting the whole module. For platforms that change frequently, plan a quarterly review of every module so updates happen alongside product roadmap.