Hospitality

Guest Experience Video

A film of the guest journey, from arrival through the key moments, so viewers can picture themselves staying, dining or celebrating with you.

Good for

  • Better-quality booking enquiries
  • Building interest in your events
  • Selling the experience, not just the room

From £1,430 ex VAT

  • Core: £1,430 ex VAT
  • Plus: £1,765 ex VAT
  • Pro: £2,300 ex VAT
Common questions

Everything you might be wondering

Do we need the space or site fully ready before filming?

The strongest results come when the location is clean, accessible, and visually ready. If that is not possible, the route and expectations should be adjusted before the shoot.

What is the main business value of this type of video?

It helps people picture the space or result faster, which can improve enquiry quality and cut down some of the repeated explanation or viewing time.

Should the video have voiceover or music-only?

Most guest experience films work best music-led with minimal or no voiceover — the experience is sensory rather than narrative. Add voiceover where there's a specific brand story or seasonal angle that needs spelling out.

Can we shoot during normal service?

Yes, with planning. We brief staff in advance, position the operator to be unobtrusive, and choose times when service flow allows. Some venues prefer a closed shoot for full control over the look — both work, the difference is staging vs. authenticity.